State Farm® Insurance Agent Marcela Ruppert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luis Acosta
February 4, 2026
5
out of
5
rating by Luis Acosta
"Muy agradable Gigi me ayudó con todo y mis dudas"
We responded:
"¡Gracias, Luis! Me alegra saber que Gigi pudo ayudarte con todo y resolver tus dudas. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Jose Sanchez
February 4, 2026
5
out of
5
rating by Jose Sanchez
"Muchas gracias gigi muy amable y buen servicio"
We responded:
"¡Gracias, Jose! Me alegra saber que Gigi te brindó un servicio amable y de calidad. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
Mary V
January 31, 2026
5
out of
5
rating by Mary V
"Marcela was very helpful. I was able to pay my bill and set up for auto pay."
We responded:
"Thank you for your feedback, Mary! We are happy to be able to assist you with your billing and auto pay setup. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Thomas Wood
January 29, 2026
5
out of
5
rating by Thomas Wood
"Kind, personable, easy to talk to and work with. Diligent too, gets to the bottom of complicated problems"
We responded:
"Thank you, Thomas! I'm happy to hear that you found our team kind and diligent. We strive to make every interaction personable and effective. If you need anything else, feel free to reach out!"
Isis S
January 26, 2026
5
out of
5
rating by Isis S
"Me atendio Gigi, fue muy amable buen servicio"
We responded:
"¡Gracias, Isis! Me alegra saber que Gigi te brindó un servicio amable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Isabel Flores
January 25, 2026
5
out of
5
rating by Isabel Flores
"I’ve been at Statefarm over 5 years and this year when I needed them the most they came through! They handled a no fault car accident around Christmas & also handled a repetitive process of getting new insurance during the 2 weeks I was shopping around for a new BMW. Great customer service & great rates! Pleased w/the Marcela Ruppert office and Lynn who helped me the most with so much patience & productivity. I’m grateful and pleased."
We responded:
"Thank you, Isabel! I'm so happy to hear that our team, especially Lynn, was able to assist you during such important times. Your satisfaction with our service and rates means a lot to us. If you ever need anything else, feel free to reach out!"
Lee Turiano
January 23, 2026
5
out of
5
rating by Lee Turiano
"I had a great experience at Marcela Ruppert's State Farm location. The whole office was extremely kind, and especially Lynn, who helped explain my coverage and actually helped save me money. She was very patient and knowledgeable, and a pleasure to deal with! Very Thankful!"
We responded:
"Thank you, Lee! I'm happy to hear about your positive experience with our office. Lynn and the team strive to provide helpful and friendly service, and it's wonderful to know they made a difference for you. If you have any more questions or need assistance, feel free to reach out anytime!"
Wendy Li
January 22, 2026
5
out of
5
rating by Wendy Li
"Craig is great. He has a lot of experience and helped me answer a lot of questions I want to know. He is very professional."
We responded:
"Thank you for your review, Wendy! I'm glad to hear that Craig's expertise and professionalism made a positive impact on your experience. Our team is always here to assist with any questions you may have. Let us know if there's anything else we can do for you!"
Anthony Ambrosio
January 21, 2026
5
out of
5
rating by Anthony Ambrosio
"Lynn was a great help"
We responded:
"Thank you, Anthony! I'm happy to hear that Lynn was able to assist you so well. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Brittany Pavone
January 20, 2026
5
out of
5
rating by Brittany Pavone
"Went above and beyond with completing my insurance policy today! Everything was done quick, and Marcella Rupert answered all the crazy questions I had and was so patient with me with my unique situation:)"
We responded:
"Thank you, Brittany! We strive to provide personalized service, and it's great to know you felt supported. If there's anything else you need, feel free to reach out!"
Claridelia Adames
January 17, 2026
5
out of
5
rating by Claridelia Adames
"Gracias gigi buena y amable"
We responded:
"¡Gracias, Claridelia! Me alegra saber que Gigi fue amable y te brindó un buen servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Christopher Schalik
January 16, 2026
5
out of
5
rating by Christopher Schalik
"Always a text or phone call away, handle issues expeditiously and a pleasure to deal with. And Lyn. Was friendly and very informative about both policies."
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm happy to know that you find our communication and service efficient and enjoyable. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
John
January 9, 2026
5
out of
5
rating by John
"Dealing with Lynn is an absolute pleasure, extremely helpful and stays on top of everything highly recommended."
We responded:
"John, thank you for your wonderful feedback! I'm happy to hear that Lynn has been so helpful and attentive. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist with!"
Tracie Robinson
January 9, 2026
5
out of
5
rating by Tracie Robinson
"Lynn is really patient and professional very helpful"
We responded:
"Thank you, Tracie! I'm happy to know you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out anytime!"
hammer
January 9, 2026
5
out of
5
rating by hammer
"Diane Bennis was extremely helpful navigating me through my insurance changes and clarification of what i need to be done. she was patient as well as professional guiding me through the digital process. Truly a pleasure to work with!"
We responded:
"Thank you for your review, hammer! I'm happy to hear that Diane provided such helpful and professional service during your insurance changes. It's great to know she made the process a pleasure for you. If you have any more questions or need further assistance, feel free to reach out!"
Anthony Piscopo
January 8, 2026
5
out of
5
rating by Anthony Piscopo
"Lynn, helper me make some changes to my condo policy. She was extremely professional, responsive and incredibly helpful - thanks Lynn for your incredible customer service."
We responded:
"Thank you, Anthony! I'm happy to hear that Lynn provided you with such professional and helpful service while assisting with your condo policy changes. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Clifford Cassidy
January 8, 2026
5
out of
5
rating by Clifford Cassidy
"Marcela was very helpful and ensured I got the right coverage at the right price"
We responded:
"Thank you, Clifford! I'm happy to hear that Marcela was able to assist you in finding the right coverage at a great price. We appreciate your feedback and are here if you need anything else!"
Dyl's Reactions
January 4, 2026
1
out of
5
rating by Dyl's Reactions
"BEWARE!!!! VERY POOR customer service!!!!!!! Not sure why you can’t find my policy but I have an active insurance policy. I agree with several people on this forum that at insurance renewal the rates always increases significantly. I mean rates shouldn’t go up so drastically on every renewal. I understand there are increases from time to time, but these are drastic increases on each and every renewal. I feel like this has to be looked into thoroughly."
We responded:
"Dyl, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "
Antonia Toña
January 4, 2026
5
out of
5
rating by Antonia Toña
"Muchas gracias muy amable y explicarme todo bien muchas gracias Gigi muy buena y simpática"
We responded:
"¡Gracias, Antonia! Me alegra saber que Gigi pudo ayudarte de manera amable y clara. Valoramos mucho tu comentario positivo. Si necesitas algo más, estamos aquí para ayudarte."
Ben Schare
January 2, 2026
5
out of
5
rating by Ben Schare
"This office - and Lynn in particular, are always so helpful, cannot recommend highly enough!"
We responded:
"Thank you, Ben! I'm happy to hear that Lynn and our office have been so helpful to you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Kevin McGill
December 27, 2025
5
out of
5
rating by Kevin McGill
"Excellent experience, couldn’t ask for a more simple process definitely will recommend to friends and family"
We responded:
"Thank you, Kevin! I'm happy to hear that you had an excellent experience with us. Your recommendation means a lot, and we’re glad the process was simple for you. Let us know if you or your friends and family need anything else!"
derek cohen
December 27, 2025
5
out of
5
rating by derek cohen
"Gigi was an amazing help and a fantastic agent everyone should ask for her! Thank you !"
We responded:
"Thank you, Derek! I'm happy to hear that Gigi provided such excellent assistance. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Patrick Georges
December 19, 2025
5
out of
5
rating by Patrick Georges
"State farm is the best I'm really getting some good service from them"
We responded:
"Thank you, Patrick! I'm happy to know you had a positive experience with our office. We’re always here to assist with any of your insurance needs. Thanks for choosing us!"
kenia vivero
December 12, 2025
5
out of
5
rating by kenia vivero
"Demasiado agradecida con Ricardo y Marcela, super pacientes para aclarar absolutamente todas mis dudas muy aparte de ayudarme a conseguir una gran oferta en mi poliza y no dejaron que pierda mi cita de DMV! Sin duda el mejor trato 👏"
We responded:
"¡Gracias, Kenia! Me alegra saber que Ricardo y Marcela pudieron ayudarte con paciencia y que lograron una gran oferta para ti. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si tienes más preguntas!"
Sujey Cruz
November 25, 2025
5
out of
5
rating by Sujey Cruz
"Me encantó el servicio y pudieron ayudarme gracias gigi por la ayuda muy buena experiencia"
We responded:
"¡Gracias, Sujey! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Gigi estará encantada de saber que su ayuda fue valiosa para ti. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"