State Farm® Insurance Agent Marcela Ruppert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Lichtenstein
April 21, 2025
5
out of
5
rating by David Lichtenstein
"I just switch from Geico to State Farm and saved about $100 a month. Both Craig and Marcela were extremely helpful and friendly"
Anthony Tilocca
April 14, 2025
5
out of
5
rating by Anthony Tilocca
"Great Customer Service!! Craig is the best!"
We responded:
"Thank you, Anthony! I'm glad you had a positive experience with our team. Craig truly is fantastic, and we're grateful to have him with us. If you need any assistance in the future, feel free to reach out!"
Muhammad Khan
April 7, 2025
5
out of
5
rating by Muhammad Khan
"I got in touch with Craig Cohen and Marcela Ruppert. I can't thank them enough for their courteous and supportive attitude. They made the process extremely smooth. I had a lot of questions, but Craig patiently and promptly responded to every single one of them until I was satisfied. Highly recommended. Fantastic customer service experience. Would have given more than 5 Stars if I could."
We responded:
"Thank you, Muhammad! We're thrilled to hear that Craig and Marcela made the process smooth and stress-free for you. We truly appreciate your thoughtful feedback and recommendation!"
Ruwan Warnasooriya
April 2, 2025
5
out of
5
rating by Ruwan Warnasooriya
"Marcela Ruppert - State Farm Insurance - They are Great .. I recently got the home insurance , life and Auto Policy with them . They have the best Rate ... They are working with you very closely until get the finalize the Policy... The Best Place for the Insurance... Thank you Tylor .."
We responded:
"Thank you, Ruwan! We're so glad to hear you had a great experience with Marcela and Tylor. We appreciate your kind words and are happy we could help you get everything set up!"
Mr. Ci
March 26, 2025
5
out of
5
rating by Mr. Ci
"Prefect services 👍"
We responded:
"Thank you for your kind words! We appreciate the 5 stars! "
Norma Ramirez
March 26, 2025
5
out of
5
rating by Norma Ramirez
"Excelente servicio kirsy"
We responded:
"Thank you Norma! We’re so appreciate of the 5-star review! "
Jim Freeman
March 14, 2025
5
out of
5
rating by Jim Freeman
"Marcela Ruppert’s staff is very friendly and professional. In particular, Kirsy Collado. Kirsy efficiently set up my auto, home and PUP policies in a timely manner. She was very helpful navigating through all the details while patiently explaining each phase in a way that left me feeling confident I made the right choice in choosing State Farm. Well done. Also, Joseph is a pleasure to deal with. Very friendly and professional. 5 Stars."
We responded:
"Thank you for your feedback, Jim! I'm glad to hear that Kirsy provided you with friendly and professional service, efficiently setting up your auto, home, and PUP policies. Her patience in navigating through the details and explaining each phase left you feeling confident in choosing our office, and we're delighted to have you as part of our State Farm family. - Marcela Ruppert - State Farm Insurance Agent, Kings Park, NY"
Nico Or
March 12, 2025
5
out of
5
rating by Nico Or
"Juliana is very thorough and pleasure to speak to I would recommend them to anybody"
We responded:
"Thank you for your positive feedback, Nico! I'm glad Juliana provided you with thorough service and was a pleasure to speak to. We appreciate your kind words and are here for any insurance needs you may have in the future. - Marcela Ruppert - State Farm Insurance Agent, Kings Park, NY"
Doreen Koch
March 11, 2025
5
out of
5
rating by Doreen Koch
"Joe from State Farm is a gem! He was very helpful and polite. He even called the next day to make sure my mobile app was working! Thank you!!- Doreen K"
We responded:
"Doreen, thank you for your kind words! We’re so glad Joe was able to assist you and follow up to ensure everything was working smoothly. Your trust means a lot to us! "
Jaime Morales
March 3, 2025
5
out of
5
rating by Jaime Morales
"Lo atiende muy bien los trabajadores son amables me encanta"
We responded:
"Thank you for the 5 star review, Jamie! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Patricia Hopkins
February 28, 2025
5
out of
5
rating by Patricia Hopkins
"Joesph has been extremely kind helpful and courteous . Very knowledgeable and a pleasure to work with . Thank you Joesph !"
We responded:
"Patricia, thank you for your kind words! We're so glad to hear that Joseph provided helpful and courteous service. We appreciate your support!"
jyla hall
February 28, 2025
5
out of
5
rating by jyla hall
"Joseph was a great help 10/10 service from him"
We responded:
"Appreciate your kind words and recognizing Joseph’s commitment to delivering 10/10 service! "
Alissa Rubio
February 27, 2025
5
out of
5
rating by Alissa Rubio
"Taylor was so helpful!! She saved me almost 50% of what I was previously paying monthly with a different insurance company! She gave me all the information I needed to know. Thank you again for assisting me!"
We responded:
"Alissa, we're so glad Taylor could help you save and provide the information you needed! We appreciate your kind words and are always happy to assist!"
Robert Riginio
February 26, 2025
5
out of
5
rating by Robert Riginio
"Called other insurance companies put me on hold and never returned my call. This company was very helpful and professional and very pleasant, I would recommend anyone to deal with this company the agent that helped me was very knowledgeable. Thank you."
We responded:
"Robert, we appreciate your recommendation and are so glad we could assist you promptly and professionally! Thank you for choosing Marcela Ruppert - State Farm Insurance"
Cindy D Barnecet
February 25, 2025
5
out of
5
rating by Cindy D Barnecet
"Very friendly, quick and knowledgeable."
We responded:
"Thank you, Cindy! We’re so glad you had a friendly and efficient experience. We appreciate your support"
Courtney Lecky
February 25, 2025
5
out of
5
rating by Courtney Lecky
"I had an amazing experience with Joseph at State Farm! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. His professionalism and dedication to customer service truly stood out. He took the time to answer all my questions, ensured I received the best possible coverage, and even found ways to maximize my savings. I highly recommend Joseph Quinn and the team at Marcela Ruppert - State Farm Insurance. If you’re looking for excellent service, look no further! Thank you, (Joe) Joseph!"
We responded:
"Joseph and the team truly appreciate your kind words, Courtney! We're so glad to hear that he made the process smooth, stress-free, and helped maximize your savings. Thank you for your recommendation and for trusting Marcela Ruppert - State Farm Insurance!"
James Miraglia
February 25, 2025
5
out of
5
rating by James Miraglia
"I went into the Kings Park area State Farm office because I had a few questions and needed some advice. I just happened to be at the desk of Julianna Gomez who invited me to sit down. I left their feeling so good and treated so so fairly. Julianna was not only very very knowledgeable about what she does there but also extremely kind, helpful, and very friendly. I really appreciate whenever I get that kind of service. She spoke so well for the Kings Park agency."
We responded:
"Thank you, James! We're so glad Julianna provided such a welcoming and helpful experience. We appreciate your kind words and support!"
Dyl's Reactions
February 18, 2025
1
out of
5
rating by Dyl's Reactions
"BEWARE!!!! VERY POOR customer service!!!!!!! Unprofessional agents!!!"
We responded:
"Dyl, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "
Gina Gonzalez
February 17, 2025
5
out of
5
rating by Gina Gonzalez
"Joe is extremely helpful and patient. Anytime I had an issue or question,all I had to do was text him and he would respond immediately. He is very thorough and kind and I greatly appreciate him and everything he has done for me and my son. Joe is my go to for anything I need now or in the future!"
We responded:
"Thank you, Gina! We're so happy to hear that Joe has been such a great help to you and your son. We appreciate your kind words and your trust in us!"
Jermaine Roberts
February 5, 2025
5
out of
5
rating by Jermaine Roberts
"Craig was great to work with,he answered all of my questions, didn't pressure me and explained everything perfectly.👍"
We responded:
"Thank you, Jermaine! We’re glad Craig provided a great experience and took the time to answer all your questions. We appreciate your feedback and are always here if you need anything!"
Alonsoap Portillo
January 31, 2025
5
out of
5
rating by Alonsoap Portillo
"Joseph Quinn very kind and respectful thank you very much"
We responded:
"Alonsoap, thank you! We appreciate your trust in us to take care of your insurance policies."
Lori Lennon
January 29, 2025
5
out of
5
rating by Lori Lennon
"Everyone in the office is so helpful. Specially thanks to Joseph in the service team who talked me through everything numerous times as I was stressed after an accident and during my car repairs."
We responded:
"Thank you for your kind words, Lori! We're so glad Joseph and the team could help you through a stressful time. We appreciate you! "
Mary Nash
January 26, 2025
4
out of
5
rating by Mary Nash
"You've received 4 stars because I'm new to the company need more time to decide. Mary Nash"
We responded:
"Thank you for your feedback, Mary! We’re glad to have you with us and look forward to earning that fifth star. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help! 😊"
cj meyers
January 21, 2025
5
out of
5
rating by cj meyers
"Very satisfied with service.. Julianna extremely helpful in a recent transaction I had that was a bit complicated.. would highly recommend!"
We responded:
"Thank you, CJ! I’m so glad to hear that Julianna was able to assist you with your complicated transaction. Your recommendation means a lot to us, and we’re here whenever you need help in the future."
Motion Studios NY
January 17, 2025
5
out of
5
rating by Motion Studios NY
"Ms Diana is one of the best agents in the business. She held my hand through a very difficult situation. She is truly an earth angel"
We responded:
"We appreciate your sweet words. We are pleased to hear about your experience with Diane and you are right about the kind of person she is. If you need further assistance, don’t hesitate to reach out! "